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Products in stock will be shipped within 48 hrs. via DHL ground or priority mail, unless specified by customer.
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Products out of stock will be shipped within 15-45 days.
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Custom made garments requires 30 to 60 days in advance.
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Orders are shipped from Summerville; SC.
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LC guarantees customer satisfaction. Returns can be done within 15 days after receiving order.
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Exchanges can be done within 15 days after receiving order.
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Special orders can’t be returned.
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There are no returns of sale items.
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Refunds will exclude shipping and handling charges
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US Shipping and handling charges will be billed to customer.
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All accounts are C.O.D., certified Check. We accept Visa or Master Card, an additional 2.5% is charged when credit cards are used.
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Special orders require 50% pre-payment and 50% on delivering of goods.
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Accounts 10 days past due are subject to a service charge $20.00 or 2% monthly, whichever is greater
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Price on the alpaca products are subject to change (we don’t have control of the alpaca fiber price). You'll be notified.
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Orders will be confirmed by fax or e-mail.
We value and respect our customers. The information collected from our customers is kept very confidential and will not be sold or rented to third parties under any circumstances.
